The impending Qwest upgrade is scheduled for the end of September. I had some questions, which I have sent to Sue Leuchen of Qwest, but I will re-post them here in case anyone has the answers:

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Sue,

I was referred to you by Melanie in technical support as someone who could give details about the Daybreak upgrade scheduled for the end of this month.

My specific questions are:

1. My current service, though provisioned at 10 Mbps download speed, often achieves speeds of 30 Mbps. The upgrade is advertised as providing 12 Mbps. Will my speeds be capped to 12 Mbps now?

2. It seems curious to me that a technician will have to go to every home in Daybreak and spend 2-3 hours for such a small upgrade (from 10 to 12 Mbps).

3. I heard that a 100 Mbps option will be available. Can you provide the pricing info?