We live in a Carriage Condo. There are 3 units to each building, all tied into one fire alarm panel located in a locked closet on the outside of the building. There is a beeping coming from the panel, probably a low battery warning alert. When we purchased last year, the builder told us the Fire Dept is the only ones with keys to access this closet.
Dec 24, I called South Jordan Fire Dept, no answer. I called South Jordan Fire Chief, and got voicemail. I called Riverton Fire Dept, they said they didn't know what to say but to call 911 and let them deal with it. It wasn't an emergency, but I did as instructed. The dispatcher called back and said South Jordan Fire Dept has no idea what I'm talking about and will not come out to investigate. Then the dispatcher located Daybreak's outsourced Security service and asked them to pay me a visit. The security officer came over and looked at the door to the closet with a puzzled look on his face. He didn't have a key that worked, and apologized that he couldn't help. He advised that I call the HOA office after the holidays.
We were reluctant to leave our house overnight with our cat inside. If there was a fire, would the sprinklers and alarm work? Would the fire dept be notified? Should I bust down the damn door myself and install a new battery?
So last week I got in touch with the HOA office, they acted like they didn't know what I was talking about. I left a message for the Operations Manager and have not heard back. The lady who answered the phone said she would send someone out to look at it or call me back.
It's been 12 days listening to this annoyingly loud beep coming from the garage. Tomorrow if I don't hear back, I'm breaking down the door myself and leaving it up to the HOA to pay for damages.
Just thought I would share my concern and frustration with my fellow daybreakers. We love this community but can't stand listening to our noisy neighbors through Holmes' paper-thin walls. The moment we can sell or rent our place out, we're gone. Hopefully we'll stay in Daybreak, but without sharing a wall again. I've lived in quieter apartments.
|