I used to think that our builder, Liberty, was the worst as far as customer service and honest answers go but after talking to other home-buyers it sounds like every builder has their problems (and problem people). You'd deal with it with any builder no matter where you go, I think. We were taken good care of by the warranty people when a major defect was found this winter, so I find I can't complain too much.

As far as the smell, it happens occasionally at night but we were told they are in the process of moving the source of the stench--a landfill--to Tooele county, on the other side of the mountains. I guess I don't know if that's really true or not...