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Re:need contact at Destination (1 viewing) (1) Guest
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TOPIC: Re:need contact at Destination
#1389
fireantqueen (User)
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need contact at Destination 15 Years, 1 Month ago Karma: 0  
Hi all,

We are having an issue with our basement slab cracking badly enough that we can't put in a finished floor without getting it repaired. Our main concern (other than repair costs) is that this cracking wasn't significant until recently and is continuing to worsen. The house is 4 years old and I want to talk to someone at Destination about the issue before going up the warranty chain (which is a big PITA and the slab may not even be covered under the structural warranty).

Thanks!
 
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#1391
JustMe (User)
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Re:need contact at Destination 15 Years, 1 Month ago Karma: 14  
With many builders have extreme layoffs, your best bet would be to contact the builder at their main office. Fair warning though, slabs with cracks (no matter where they are) are very rarely covered by any builder, especially after 4 years. Add in the state of the economy and they're going to be even less eager to respond. Also, my guess would be that the slab is not covered under any structural warranty... much like your driveway, it is nothing but concrete on subbase and has no factor in the structural integrity of your home (of course there are instances that it can be a symptom of something else being wrong, but nothing more). Of course I haven't read your warranty but I'd be surprised if it was covered... always worth a shot though! Good luck!
 
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#1393
scoop (Admin)
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Re:need contact at Destination 15 Years, 1 Month ago Karma: 22  
here is a contact for you fireantqueen...

good luck

Margie Crowley

Destination Homes

(801) 660-4752
 
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